This review is part of a series:
Review: The Club SEA Lounge
Review: Cathay Pacific A350 Business Class
Review: The Pier Business Lounge HKG
Review: Cathay Dragon A321 Business Class
Review: JW Marriott Phuket Resort & Spa
Review: Coral Executive Lounge at HKT
Review: Malaysia Airlines 737-800 Economy Class
Review: Plaza Premium Satellite Lounge at KUL
Review: Hyatt Regency Bali
Review: Courtyard Bali Seminyak Resort
Review: Garuda Indonesia Domestic Lounge at DPS
Review: Concordia Lounge Bali at DPS
Review: Garuda Indonesia Business Class
Review: Saphire – Plaza Premium Lounge at CGK
Review: Cathay Pacific A330 Business Class
Review: Qantas Hong Kong Lounge at HKG
Review: Cathay Pacific 777-300ER Business Class
The Courtyard Bali Seminyak Resort was our final stop in Asia before heading home. After checking out of the Hyatt Regency Bali, we only had two days left and wanted to be somewhere close to the airport to relax before making the trek back to Los Angeles. We made a bit of a last minute decision to stay at the Courtyard after reading glowing reports on Flyertalk and TPG. Unfortunately, our experience wasn’t quite as a favorable, but we’ll get into all of those details in a bit.
The Courtyard is situated in the heart of a buzzing resort town, Seminyak, about 20 minutes north of Denpasar Airport. Seminyak is home to a plethora of luxury resorts, high-end shopping centers and bustling nightlife — frequented by both tourists and expats in Bali. Not the kind of place you’d go for a honeymoon, but a stellar area to vacation with a group of friends. The Concierge team provided us with a map detailing our surroundings, so we could see just how much there is to do in Seminyak.
We had couple expiring 25k certificates that we used to book the Courtyard, which would have otherwise cost 22.5k Bonvoy points (or $140) per night during our stay. A little steep for a Courtyard, perhaps, but the Courtyard Bali Seminyak Resort isn’t your typical Courtyard.
Shortly after booking, the Marriott app showed we were upgraded to a 1 Bedroom Suite.
A security post is stationed at the entrance of the Courtyard, where belongings must pass through an x-ray machine. Despite the stern faces, the security guards were friendly and non-obtrusive.
Elite recognition at the Courtyard is phenomenal. Despite arriving late our first night, we were greeted by a warm Concierge team at check-in, who offered us a choice of beer, juice, or water, cold towels, and an Elite Welcome Card detailing our Platinum benefits.
We were extremely impressed with how comprehensive the welcome gift was. I was fully prepared to have to choose between the 500 bonus points, F&B amenity or the $10 F&B credit. To my surprise, we were given all three (I had to clarify three times to make sure I was hearing this correctly). The F&B amenity included vouchers for daily breakfast at the Seminyak Kitchen, and we both received two $10 vouchers, totaling $40 in F&B credit.
The 500 bonus points also posted correctly in my account after check out.
As far as first impressions, the Courtyard nailed it.
The Courtyard has a large pool in the middle of the property — with adult and children’s sections on each side. Guest rooms surround it, each with pool views.
A large dividing wall separates the adult area, which is elevated and overlooks the rest of the pool. The pool features loungers and umbrellas on each side, with exception of the adult area, which has a swim-up bar.
Right off the swim-up bar is a sundeck lounge called the Pool Bar, which has a full bar, lounge seating, and features live music in the evenings. The Pool Bar is one of three dining options on the property.
The Pool Bar had a good food menu, and we visited each day to use our F&B credits. Most dishes were between 65k-95k IDR ($5-$7 USD) before the 21% service charges and taxes, so our credits went far enough to make our meals free. The fact that the fees were negated by our Platinum Elite status made dining on the property a fantastic value.
The Pool Bar also has a twice daily local beer and cocktail happy hour.
Shisha/Hookah is also available for $200k IDR ($15 USD) from 12-8pm at the Pool Bar.
Our daily credits went a really long way, and allowed us to try the chargrilled buffalo chicken wings, mac and cheese, PB burger and Caesar salad. The soggy wings definitely weren’t chargrilled, so we wouldn’t recommend them. The other dishes were better, and a free meal is a free meal thanks to the $40 worth of F&B vouchers.
The Courtyard also serves breakfast, lunch, and dinner in the Seminyak Kitchen. The daily menu is slightly more expansive but otherwise matches the Pool Bar menu, and offers a more family-friendly setting with indoor and outdoor seating options.
We went for lunch and tried the beef pepperoni pizza and loaded nachos. They were palatable, but we we’d recommend foregoing both and trying some of the other options.
In addition to the Pool Bar and Seminyak Kitchen, a Taco Truck is permanently stationed just outside the entrance of the hotel. We eat plenty of street tacos in Los Angeles, so we didn’t try it, though we heard great things.
Breakfast at Seminyak Kitchen
As Platinum Elites, we received vouchers for free daily breakfast at the Seminyak Kitchen. Breakfast was fairly expansive, featuring both local and Western fare. Each morning, the manager on duty came and spoke with us about our plans each day. The Courtyard definitely makes a concerted effort to deliver a personalized experience and make each guest feel valuable — something you hardly see even at upper tier hotels anymore, much less a Courtyard.
Based on other reviews we read, we were really looking forward to the breakfast offering on our first morning, but found ourselves extremely let down. Despite a pretty large spread, the quality of the food was surprisingly poor on both days we went.
I’m not picky with food — I’ve visited hundreds of Hampton and Holiday Inns and have always found something to eat. But this was nothing short of disappointing — everything just tasted like rubber.
My takeaway here is that the Courtyard seemed to prioritize quantity and presentation over quality. Juices weren’t fresh squeezed and were diluted with milk or water. Fruits were unripened. Meats and vegetables were rubbery. The Western food options like pastries and waffles were stale. I’d never seen so much variety and been so disappointed.
At least there was ice cream.
I should mention that other travelers on Flyertalk and some of the other major bloggers have raved about the breakfast at the Courtyard. I honestly don’t know why or how — I went into breakfast fully expecting to be impressed, and found that everything fell flat.
This was pretty consistent with our other dining experiences on the property. Breakfast was by far the worst meal during our short visit, but lunch and dinner at the Pool Bar and Seminyak Kitchen weren’t a whole lot better. For that reason, we wouldn’t recommend dining at the Courtyard outside of exhausting any F&B credits. But if your experience with the food and beverage is different from ours, let us know.
The Terrace Suite
We were upgraded to a 1 Bedroom Suite with poolside access on the Terrace level (building F). The Suite featured a small living space immediately upon walk-in, with a seating area and 42″ wall-mounted TV.
Sliding doors lead out to a semi-private daybed and the pool area.
On the other side of the wall was the bedroom, which also included a small work space and a second 42″ TV.
Right off the bedroom was a hallway and closet just outside the bathroom.
The bathroom was quite long, and included a large standing rainfall shower with an optional handheld shower head.
Our overall impressions of the Courtyard Bali Seminyak Resort are pretty mixed. As Platinum Elites, there’s no doubting that Elite recognition is fantastic — the fact that we received breakfast, meal vouchers and 500 welcome points was unbelievable. Additionally, there are a ton of suites at the Courtyard, meaning upgrades are almost guaranteed. Suites aren’t anything fancy, but are definitely nicer than what you’d find at the majority of Courtyards worldwide. Additionally, we found the staff to be extremely kind and accommodating, and they gave us these cute bracelets at check out.
On the other hand, we were less than impressed (to put it nicely) by the F&B quality, which is a big reason we would hesitate to go back. We did experience a snafu with the Pool Bar not applying our F&B vouchers during happy hour, and due to a language barrier, we weren’t able to resolve it. However, the front desk was able to assist when we checked out. It was slightly awkward, as they invited the bartender over to confirm the mistake, and it took about 15 minutes to resolve. The takeaway here is to always keep receipts and double check the math.
Overall, while we enjoyed parts of our short stay here and do believe it’s one of the better Courtyard hotels, it’s difficult to give it our full recommendation given how many other great hotel options there are in Bali. The Platinum treatment was spectacular and the F&B is extremely well priced, but it’s hard not to get hung up over the quality of the food. But if you plan on spending most of your time doing day excursions and are okay eating off the property, you may want to give the Courtyard Bali Seminyak Resort a look. For what it’s worth, Flyertalk and Tripadvisor both disagree with us and give the property more rave reviews.